Privacy Policy

This policy explains how LoneSeoulCollective handles personal information when you visit this website or buy from us.

You do not create an account on this website. We do not collect passwords, workout, fitness or health information.

• Order information. When you check out, you enter your name, email, phone number (optional), shipping and billing address and payment details on our checkout, which is run by Shopify. Shopify shares order details with us so we can fulfill your order. We do not receive or store your full card number.
• Cart information. Your browser stores your cart (the items you add) so it is still there when you come back.
• Device and usage information. Like any website, our hosting providers automatically receive technical information such as your IP address, browser type and pages requested.
• Support messages. If you email us, we receive your email address and what you send us.

• To process, make, ship and support your orders
• To answer your questions and handle order problems
• To keep the website and checkout secure and prevent fraud
• To meet legal, tax and accounting obligations
• To send marketing emails only where you have agreed and the law allows. You can unsubscribe at any time.

We share information only with the services needed to run the store:

• Shopify — product catalog, cart, checkout and payment processing. See Shopify's privacy policy.
• Our production partner — makes and ships your order, so it receives your name, shipping address and the items ordered.
• Shipping carriers — deliver your package.
• Website hosting — our site runs on Lovable and its infrastructure providers, which process technical request data.
• Google Fonts — our typefaces load from Google's servers, which receive your IP address.
• Bandcamp — the music player on the Conseoul2000 page is provided by Bandcamp, which may set its own cookies when it loads.
• Authorities — when required by law or to protect rights and safety.

We do not sell your personal information and we do not share it for targeted advertising. This website does not currently use analytics or advertising trackers.

• Cart — saved in your browser so your bag persists between visits.
• Entrance screen — a note kept only for your current visit so the "click to enter" screen doesn't repeat.
• Shopify checkout and the Bandcamp player may set their own cookies, governed by their policies.

These are needed for the site to work. You can clear or block them in your browser settings, but your cart may not be saved.

The website and checkout are served over HTTPS, and payments are handled by Shopify rather than on this site. Access to order information is limited to the people and services who need it to run the store. No method of storing or sending data is completely secure.

We keep order information as long as needed to fulfill orders and meet legal, tax and accounting requirements, and then delete it.

Depending on where you live, you may have the right to know what personal information we have about you, to get a copy, to correct it, to delete it, and to opt out of its sale or sharing for targeted advertising (which we do not do).

California residents have these rights under the CCPA/CPRA, along with the right not to be treated differently for using them. In the past 12 months we have collected the categories listed above (identifiers, order and commercial information, and internet activity) for the purposes listed above, and have not sold or shared them for cross-context behavioral advertising.

To make a request, email Loneseoulcollective@gmail.com. We will verify your request using the email and order details we have. Some information may be kept where the law allows or requires it, such as order records for tax purposes.

We do not collect workout, weight, fitness or health information. If that changes, we will treat it as sensitive, will not sell or share it for advertising without your authorization, and will update this policy first.

This site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

We will post any changes on this page and update the date above. Questions or requests: Loneseoulcollective@gmail.com.