Return & Refund Policy

ALL SALES ARE FINAL. Every purchase from LoneSeoulCollective is final once your order is completed.

We do not offer refunds, exchanges or cancellations for:

• Change of mind or buyer's remorse
• Choosing the wrong size, color or style
• Not wearing or using an item you bought

Our pieces are made to order after you check out, which is why we cannot take back items that arrive as described.

Before checking out, please review the product description, photos, size chart, price, shipping details and your order summary. You are responsible for confirming that the size, color and quantity you select are correct.

If something went wrong with your order, we will make it right. This covers items that:

• Arrive damaged or with a printing or manufacturing defect
• Are not what you ordered (wrong item, size or color)
• Never arrive, or arrive with items missing

To report a problem:

• Email Loneseoulcollective@gmail.com within 7 days of delivery (or of the expected delivery date for missing orders).
• Include your order number, a short description and clear photos of the item and label.
• Please don't send items back until we ask you to.

After reviewing your report, we will offer a replacement or a refund to your original payment method, as appropriate.

LoneSeoulCollective does not currently sell subscriptions, memberships or recurring payments. If we add them in the future, this section will explain how to cancel future renewals and when a cancellation takes effect. Cancelling a future renewal will not, by itself, refund a payment that was already made.

Nothing in this policy limits or waives any rights you have under applicable consumer protection laws, including any refund that the law requires us to give.

Questions about this policy: Loneseoulcollective@gmail.com